Q: How do I choose the right skirt?
A: We have a wide range of skirts, from mini to maxi, A-line to hip skirts. Please choose according to your body shape, event and personal style. If you have any questions, please refer to our size guide or contact customer service to help you find the most suitable style.
Q: How do I wash and care for my skirt?
A: Each skirt has different materials, so it is recommended to wash according to the care instructions on the label. Generally, cotton skirts are suitable for machine washing.
Q: How do I choose the right jeans size?
A: To help you find the best jeans for you, we recommend that you refer to our size chart and measure your waist and hips. Different brands and styles may vary slightly, so it is recommended to choose the right style according to the detailed description on the product page.
Q: Will jeans shrink?
A: Some jeans may shrink slightly when washed for the first time, especially 100% cotton pants. To minimize shrinkage, it is recommended to wash in cold water and dry naturally. If you are unsure, it is recommended to choose jeans with stretch, which are generally less likely to shrink.
Q: Will the color of jeans fade?
A: The natural dyeing of denim sometimes fades gradually with repeated washing. To slow down the fading process, it is recommended to wash inside out and avoid long-term exposure to the sun. You can also use a special denim color protector to protect the color.
Q: What fabrics are shirts made of?
A: Our shirts are made of a variety of fabrics, including pure cotton, linen, rayon, etc. Each fabric has different breathability and comfort, and you can choose the right fabric according to the season and wearing needs. For example, pure cotton shirts are suitable for daily wear, while linen shirts are suitable for summer wear and have better breathability.
Q: Is the shirt suitable for formal occasions?
A: Our shirts have a variety of styles, both casual styles suitable for daily wear and business styles suitable for formal occasions. You can choose the right style according to the occasion. If you need to wear formal occasions, we recommend choosing a classic style with simple cuts and no excessive decorations.
Q: How to wash a shirt?
A: Most shirts can be hand washed or machine washed in warm water, but it is recommended to choose the washing method according to different materials. For example, cotton shirts can be machine washed, while silk or wool shirts are recommended to be dry cleaned. Please try to avoid high temperature washing and drying when washing.
Q: How to choose the material of the sweater?
A: Our sweaters are made of a variety of materials, including wool, cashmere, cotton and synthetic fibers. Wool and cashmere sweaters are very warm and suitable for cold seasons; while cotton sweaters are breathable and comfortable, suitable for mild climates. You can choose the right style according to the season and personal needs.
Q: How to avoid pilling of sweaters?
A: Pilling of sweaters is usually caused by friction. We recommend avoiding contact with rough surfaces when wearing. In addition, the correct washing method is also important. Please use a mild detergent and choose a low temperature mode to wash. Try to lay flat when drying to avoid deformation of the sweater caused by hanging.
Q: How to care for cashmere sweaters?
A: Cashmere sweaters require special care. We recommend dry cleaning or hand washing with a special cashmere detergent. Be gentle when washing and avoid pulling or rubbing too vigorously. When drying, please lay flat to allow the cashmere to recover its shape naturally and avoid direct sunlight.
Q: How do I know if my clothes are suitable?
A: We provide a detailed size guide on our website. You can choose the right size based on your height, weight, waist and hip circumference. If you still have questions about the size, please feel free to contact customer service and we will provide you with professional advice.
Q: How do I track my order?
A: Once your order is shipped, we will provide you with a tracking number via email. You can track the status of your package on our [Order Inquiry Page] or through the logistics company’s official website.
Q: How do I return or exchange goods?
A: Please check our return and exchange policy and return the goods according to the regulations. We will process the refund after receiving the returned goods and confirming that they are correct. If there is a quality problem with the product or you received the wrong product, we will bear the return shipping fee.
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